logo-avelo
  • How it works
  • Pricing
  • Stations
  • Corporate
  • About us
  • FAQ
  • FR
  • My account
  • Register
logo-avelo
  • How it works
  • Pricing
  • Stations
  • Corporate
  • About us
  • FAQ
  • FR
  • My account
  • Register

Network Info

Plan your trips by staying informed of temporary or extended service changes.

November 1, 2025: Partial closure of the network with 60 stations and 600 bikes remaining until November 15 Expand

A portion of the network will close on October 31 at 11:59 PM. As of midnight on November 1, you will no longer be able to start a trip at the closed stations. These stations will be gradually disconnected during the night of November 1, and it will also be impossible to return a bike there from that moment on. You will need to consult the interactive map, which will display in real time the availability of open stations during this period, and go to one of these stations to start or end a trip.
As a reminder, 60 stations and 600 bikes will remain accessible between November 1 and 15 in certain neighborhoods with the highest ridership and where a four-season cycling network is available. For more details and to plan your trips, consult the page on the season extension. Updates will also be posted here in case of bad weather conditions.

October 31, 2025: Closure of the Place D'Youville and ULaval – Charles-De Koninck stations Expand

The Place D'Youville and ULaval – Charles-De Koninck stations will be closed from October 31 until the end of the season. For this last day of the regular season and during the extension period from November 1 to 15, please refer to the interactive map to locate other available stations nearby.

October 27, 2025: Closure of the Raymond-Casgrain / Ernest-Gagnon station Expand

The Raymond-Casgrain / Ernest-Gagnon station will be closed from October 27 due to construction, and this will continue until the end of the season. For the remaining days, including the extension period from November 1 to 15, please refer to the interactive map to locate other available stations nearby.

October 21, 2025: Technical Issue Resolved Expand

Good news, the technical issue encountered yesterday has now been resolved.

 

As a reminder, this issue, which was beyond our control, could have caused delays in payment processing on our systems.

Thank you for your patience and understanding!

October 20, 2025: Technical issue may cause delays in payment processing on our systems Expand

We are currently experiencing a technical issue beyond our control that may result in delays in processing payments on our systems.

 

This does not affect the unlocking or return of bikes for existing members.

 

We will keep you informed of any developments.

 

Thank you for your patience and understanding.

October 3-5, 2025: Stations closed due to the Marathon Beneva de Québec and impact on your travel Expand

On the occasion of the Marathon Beneva de Québec from October 3 to 5, the following stations will be closed for safety reasons, as they are located directly on the course.

  • ExpoCité – Grand Marché: closed from the morning of Friday, October 3 until the end of the day on Sunday, October 5;
  • Patro Laval: closed for the day on Sunday, October 5.

Other stations located near the course will remain accessible to customers, but many of them may not be serviced by our logistics team. During this period, check the interactive map to verify the real-time availability of bikes and docks to plan your trips accordingly.

September 29, 2025: Relocation of the Parc des Braves station Expand

The Parc des Braves station will be relocated on September 29 to facilitate its connection to the electrical grid. It will be located at the corner of Murray Street, approximately 80 meters east of its current location. A brief service interruption may occur at the station during the relocation. Please consult the interactive map to find its new location and check its availability.

September 12, 2025: Stations not serviced due to the Grand prix cycliste de Québec Expand

On Friday, September 12, the following stations will not be serviced by our logistics team between 9 a.m. and 6 p.m. due to the Québec City Cycling Grand Prix. However, they will remain accessible to customers:

  • Traverse
  • Hôtel de ville
  • Fraser / Cartier
  • Musée national des beaux-arts
  • Parc de l'Esplanade
  • Parc Montmorency
  • Place des Canotiers
  • Château Frontenac
  • Collège Mérici
  • Musée des plaines d'Abraham
  • Cathédrale Holy Trinity
  • Moncton / Fraser
  • Parc de Notre-Dame-de-la-Garde
September 5, 2025: Modified schedule for express stations to meet higher-than-usual mobility needs Expand

This Friday, September 5, the express stations will be exceptionally operational according to the following schedule:

  • Place D'Youville and Parc de la Francophonie stations: 8:00 AM to 9:30 AM
  • ULaval – Charles-De Koninck station: 7:30 AM to 5:00 PM

 

Look for the 👤 icon on the interactive map in our mobile app — it shows you in real time where an agent is present, ready to release bikes and ensure an available docking point for you.

September 2, 2025: New express station at ULaval - Charles-De Koninck Expand

Starting this September 2nd and until October 30th, the ULaval - Charles-De Koninck station will have an express station to facilitate your morning commute to the university campus, Monday to Thursday, from 8 a.m. to 9:30 a.m., except on public holidays.

 

Locate the 👤 icon on the interactive map of our mobile app that will indicate in real time that an agent is on-site, to remove bikes from the station in order to guarantee a docking point every morning. 

 

The express stations of Place D'Youville and Parc de la Francophonie will remain in service following the same schedule.

August 26, 2025: Reopening of the Station de la Voile Expand

The Station de la Voile is now back in service.

August 26, 2025: Temporary closure of the Station de la Voile Expand

The Station de la Voile will be temporarily out of service from August 26 due to construction work in the area. The station will reopen as soon as possible and we will keep you informed through this page. In the meantime during this closure, you are invited to use the Station de la Plage nearby and to check the interactive map for real-time docking and bike availability in order to plan your trips accordingly.

August 20, 2025: Opening of the Parc Victoria - De la Maréchaussée station Expand

The Parc Victoria - De la Maréchaussée station will be in service this Wednesday, August 20th. Check the interactive map to find its location.

August 19 to 25, 2025: Planned closure of the Église Saint-Fidèle station Expand

The Église Saint-Fidèle station will be temporarily out of service from August 19 to 25 due to paving work on 12th Street. The station will reopen on Tuesday, August 26. In the meantime during this closure, check the interactive map to locate other stations nearby.

August 6, 2025: The 3e Avenue / 8e Rue station is back in service Expand

The 3e Avenue / 8e Rue station is now back in service.

August 6, 2025: Temporary closure of the 3e Avenue / 8e Rue station Expand

The 3e Avenue / 8e Rue station is temporarily out of service. It is expected to be operational again by the end of the day. In the meantime, check the interactive map to locate other stations nearby.

July 28, 2025: Opening of the Bibliothèque Monique-Corriveau station Expand

The Bibliothèque Monique-Corriveau station is now in service. Check the interactive map to find its location.

July 15, 2025: Relocation of the Pente-Douce / Montmagny station Expand

The Pente-Douce / Montmagny station will be moved on Montmagny Street, a few meters from its previous location, due to construction work on Côte de la Pente-Douce. It will be temporarily out of service during a short period of time due to this operation and it will be back in service as soon as possible. See its new location on the interactive map.

July 11, 2025: Des Peupliers E. / 4e Avenue station is back in service Expand

The Des Peupliers E. / 4e Avenue station was out of service since June 19. It is now back in service.

July 10, 2025: Brown / Père-Marquette station is back in service Expand

The Brown / Père-Marquette station was out of service for a few days. It is now back in service.

July 7, 2025: Temporary closure of the Brown / Père-Marquette station Expand

The Brown / Père-Marquette station will be out of service for a few days starting July 7 due to paving work. We will inform you when it is back in service. Check the interactive map to locate other stations nearby in the meantime.

July 3, 2025: Opening of the D'Assise / Ozanam station Expand

The D'Assise / Ozanam station is now in service. Check the interactive map to locate it.

July 3 to July 13, 2025: Opening of the temporary Plains of Abraham station for the Festival d'été de Québec Expand

The temporary Plains of Abraham station will return this year from July 3 to 13 with a drop-off point to make it easier for you to access the festival sites. For more details, visit our FEQ page.

June 27 to 29, 2025: Planned closure of the Bassin Louise and Espace Quatre Cents stations Expand

The Bassin Louise and Espace Quatre Cents stations will be temporarily out of service due to the Challenge Cap Québec, starting June 27 at noon until June 29 at 6:00 p.m. In the meantime, locate nearby stations using the interactive map.

June 24, 2025: Service alert | The àVélo service is now back Expand

Good news, the àVélo service is now back!

 

The issue is resolved, and you can once again enjoy your àVélo rides.

 

We thank you for your patience and understanding!

June 23, 2025: Service Alert | Temporary Interruption of àVélo Service Expand

The àVélo service is currently unavailable due to a technical issue beyond our control.

Our teams are working diligently to restore service as quickly as possible.

We will keep you informed as soon as the issue is resolved and you can resume your rides!

Thank you for your understanding!

June 19, 2025: Temporary closure of Des Peupliers E. / 4e Avenue station Expand

Des Peupliers E. / 4e Avenue station will be temporarily out of service due to construction work on 4e Avenue Est for an indefinite period. We will keep you informed as soon as its return to service is possible. In the meantime, find nearby stations on the interactive map.

June 17, 2025: Relocation of the express station at Place Jacques-Cartier Expand

The express station at Place Jacques-Cartier will be relocated. After a month of experimentation, our data shows us that the station records nearly as many departures as arrivals during the morning peak, allowing us to reallocate resources elsewhere in the network! The Place Jacques-Cartier station remains in service as usual and we will communicate the location of the new express station soon following our traffic analysis.

Please note that the express stations at Place d'Youville and Parc de la Francophonie remain at your disposal from Monday to Thursday, from 8 a.m. to 9:30 a.m., to facilitate your arrival at work.

June 12, 2025: De Belmont / Sainte-Foy station is now in service Expand

De Belmont / Sainte-Foy station is now in service. Check the interactive map to locate it.

June 10, 2025: De la Trinité / De Villebon station is now in service Expand

De la Trinité / De Villebon station is now in service. Check the interactive map to locate it.

June 10-16, 2025: Planned closure of the ULaval - Charles-De Koninck station Expand

The ULaval - Charles-De Koninck station will be temporarily closed due to the Grand défi Pierre Lavoie taking place near the station from the evening of June 10 to June 16 during the day. In the meantime, find nearby stations on the interactive map.

June 9-13, 2025: Planned closure of the Félix-Gabriel-Marchand / Saint-Olivier station Expand

The Félix-Gabriel-Marchand / Saint-Olivier station will be temporarily closed due to paving work near the station from the end of the day on June 9 to the morning of June 13. In the meantime, find nearby stations on the interactive map.

June 6, 2025: Chauveau / De l'Ormière station is now in service Expand

Chauveau / De l'Ormière station is now in service. Check the interactive map to locate it.

June 5, 2025: Relocation of the Parc des Gazouillis station Expand

The Parc des Gazouillis station has been moved 150 meters from its previous location. It is now located along the CNESST building, next to Sainte-Anne Boulevard. See its location on the interactive map.

May 30, 2025: SAAQ - Édifice Jean-Lesage station is now in service Expand

SAAQ - Édifice Jean-Lesage station is now in service. Check the interactive map to locate it.

May 27, 2025: Racine / De l'Ormière and Bibliothèque Neufchâtel stations are now in service Expand

Racine / De l'Ormière and Bibliothèque Neufchâtel stations are now in service. Check the interactive map to locate them.

May 22, 2025: Du Parvis / De Sainte-Hélène station is now operational Expand

The Du Parvis / De Sainte-Hélène station is now in service. Check the interactive map to locate it.

May 21, 2025: Patro Roc-Amadour station is now operational Expand

The Patro Roc-Amadour station is now in service. Check the interactive map to locate it.

May 20, 2025: Bibliothèque Saint-Charles station is now operational Expand

The Bibliothèque Saint-Charles station had been out of service for a few days. It is now operational.

May 16, 2025: Bibliothèque Saint-Charles station is out of service Expand

The Bibliothèque Saint-Charles station is out of service for an indefinite period. We will keep you informed when it is back in service.

May 15, 2025: Intervention at Saint-Joseph E. / Caron station and opening of the ExpoCité - Place Jean-Béliveau station Expand

  • Saint-Joseph E. / Caron station will be electrified, a disruption of a few hours is expected during this period.
  • ExpoCité - Place Jean-Béliveau station is now open. Check the interactive map to locate it.

May 13, 2025: Relocation of the ULaval - Alphonse-Desjardins station and opening of the 2e Avenue O. / 50e Rue O. station Expand

  • ULaval - Alphonse-Desjardins station has been moved less than 100 meters from its previous location. It is now situated along the Alphonse-Desjardins pavilion, on the side of Avenue des Sciences Humaines. The station may be out of service for a few hours. See its new location on the interactive map.
  • 2e Avenue O. / 50e Rue Ouest station in the Saint-Rodrigue neighborhood is now in service. See its location on the interactive map.

May 12, 2025: Express Stations are back! Expand

Starting Monday, May 12, the following stations will guarantee you an docking point during the morning rush hour, making your commute downtown easier:

  • Place D’Youville
  • Place Jacques-Cartier
  • Parc de la Francophonie

Schedule:

  • Monday to Thursday
  • From 8:00 AM to 9:30 AM

The icon on the interactive map shows in real time the presence of an agent on-site to free up docking points.

 

May 4-6, 2025: Planned closure of the Félix-Gabriel-Marchand / Saint-Olivier station Expand

The Félix-Gabriel-Marchand / Saint-Olivier station will be temporarily closed from the evening of May 4 until the morning of May 6. Paving work will be carried out near the station. Find nearby stations on the interactive map.

May 2, 2025: Opening of the Gare du Palais and Église Saint-Pascal-de-Maizerets stations Expand

The Gare du Palais and Église Saint-Pascal-de-Maizerets stations are now available. Find them on the interactive map.

May 1st, 2025: Start of the 2025 season and unavailable stations to come Expand

We will be back on May 1, 2025!

Please note that the following stations will not be available on May 1st; they will open in the coming weeks. Check the interactive map to know when they will become available or visit the Network Info page.

 

  • 2e Avenue O. / 50e Rue O.
  • Bibliothèque Monique-Corriveau
  • Bibliothèque Neufchâtel
  • Chauveau / De l'Ormière
  • D'Assise / Ozanam
  • De Belmont / Sainte-Foy
  • De la Trinité / De Villebon
  • Église Saint-Pascal-de-Maizerets
  • ExpoCité - Place Jean-Béliveau
  • Gare du Palais
  • Parc Victoria - De la Maréchaussée
  • Patro Roc-Amadour
  • Racine / De l'Ormière
  • SAAQ
  • Saint-François E. / Du Pont

Newsletter

Subscribe
Stay up-to-date with the latest news and receive email updates on events, new releases, and other exclusive content! 
logo-avelo-negative
  • Network Info
  • Suggest a station
  • Terms of Use
  • Privacy Policy (French only)
  • Personnal Information Protection Policy (French only)
Customer service :

(418) 627-2511 (option 1)

 

Monday to Friday: 7 a.m. to 7 p.m.

Saturday, Sunday and holidays:
8 a.m. to 5:30 p.m.

 

At any time, via our online forms.

Social medias :

 

Read our netiquette

Mobile app :


 

Partners

Partners

ville_quebec_blanc_1
RTC_blanc_1
gouv_quebec_blanc_1
CCNQ_blanc_1
fizz_blanc
beneva_blanc
destination_qc_cite_blanc
ville_quebec_blanc_1
RTC_blanc_1
gouv_quebec_blanc_1
CCNQ_blanc_1
fizz_blanc
beneva_blanc
destination_qc_cite_blanc

Powered by shooga.ca